If you’ve ever found yourself working harder than the other person in a conversation—trying to “fix” things or convince them—you’re not alone. It’s human nature to want to help. But in Motivational Interviewing (MI), we know something important: The more we try to solve someone else’s problems, the less motivated they become. Not only does it create disengagement, it’s also exhausting. For leaders and helpers, that’s a recipe for frustration. So what can you do instead? Shift
